Restaurant Host – Castle Hotel, Windsor – £12.81 p/h plus TRONC and superb benefits.
Start date: June 2026.
About The Role
A host in Pennington’s will be passionate about people, warm hospitality with an attention to detail, with knowledge of service, food and drinks and an understanding of what makes a fantastic restaurant experience. They should have experience in a hospitality setting and be familiar with a restaurant environment; knowledge of a booking system will be important and being comfortable both working on the restaurant floor and dealing with emails and phone calls. They should be able to work well within a team, supporting the floor team and managers guiding guests throughout the restaurant, bar and lounge with brilliant communication and organisation skills. The host role encompasses elements from reception, reservations, function planning and revenue/sales.
Key Responsibilities
- Guest Interaction.
- Providing an authentic welcome to guests ensuring all details regarding reservations are accurate and communicating the flow of guests to the floor team and restaurant managers.
- Receiving and inputting reservations via telephone and email and fielding all incoming and outgoing communications with the restaurant.
- Responsible for the safe delivery of food and drink, the correct practice in relation to allergies and dietary requirements.
- Working alongside our marketing team where promotions, functions or seasonal events require it.
- Comfortable using or learning standard hospitality systems such as SevenRooms, OpenTable, Excel, Word, property management systems and voucher redemption portals.
- Assisting the head hosts in function and party booking.
- Building profiles on guests based on their preferences to elevate future experiences.
Our Benefits
- Free and discounted hotel breaks – from the first day of service, a free break of one or two days in any Sutton Hotel Collection hotel in a 12-month period. Additionally, you, your family and your friends are entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – access to Heka starts from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness-focused products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Loyalty awards, annual social and celebration events.
- Learning and Development – an extensive range of training opportunities are available to facilitate your personal development.
- Wisdom Wellbeing – a confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses – we encourage your learning and development, offering to contribute to courses you would like us to explore.
- Free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.
#J-18808-Ljbffr…