Hand Picked Hotels
Bartender – Norton House Hotel & Spa
Location: Newbridge, Scotland, EH28 8LX
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
Come and join our Team…
We are currently seeking a knowledgeable and enthusiastic Bartender at Norton House Hotel, part of Hand Picked Hotels. Nestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel & Spa combines classic Scottish charm with contemporary luxury. Our historic 19th-century manor house is renowned for exceptional service, beautiful surroundings, and unforgettable guest experiences.
Whether you’re welcoming guests, preparing incredible food, keeping our spaces pristine, or supporting behind the scenes, your role will help shape these memorable moments. You’ll join a supportive, friendly team where your ideas are valued, your development is encouraged, and no two days are the same.
At Norton House Hotel & Spa, it’s not just about delivering excellence to our guests, it’s about creating a workplace where people are proud to belong. If you’re motivated, enthusiastic, and ready to make a difference, we’d love to hear from you.
As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.
If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Norton House Hotel offers an inspiring place to grow your career.
What will the role involve?
As a Bartender, you will play a key role in creating an exceptional guest experience by delivering outstanding drink service in a welcoming and professional environment. With excellent attention to detail and a passion for hospitality, you will prepare and serve beverages to the highest standards, ensure the bar area is clean, organised, and fully stocked, and maintain consistency in presentation and service. Your friendly and engaging approach will help create memorable experiences for our guests while contributing to the smooth day‑to‑day running of the bar.
A strong team player, you will work confidently alongside colleagues across the venue, providing excellent customer service and helping uphold our reputation for outstanding hospitality and quality service.
This is a full‑time role working 5 days out of 7, including weekends on a rota basis, averaging 40 hours per week, although hours may vary depending on business needs.
Flexible working hours can be accommodated where possible.
What’s in it for you?
- A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
- A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Uniform and meals on shift provided.
- Complimentary spa and gym access (where available, restrictions apply at some venues).
- Free onsite parking (where applicable).
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & Life assurance scheme.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, which leads to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Are you Hand Picked?
- We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
- You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.
- You will have previous bar, restaurant, or hospitality experience, with the confidence to work as part of a team and deliver exceptional customer service in a fast‑paced and busy bar environment. Experience preparing and serving a range of beverages, including cocktails, wines, beers, and spirits, would be advantageous.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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