Recovery Operative – M25

Company: Balfour Beatty plc
Apply for the Recovery Operative – M25
Location: Dartford
Job Description:

About The Role

Recovery Operative Level 1, to work on the M25, one of the busiest sections of road in the UK and one of the most important! As part of the Connect Plus Services business based in Dartford, you will be responsible for assisting in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance and much more.

Working Arrangements (Shift Work, Need For Travel Etc)

  • Expected to work the shift pattern (days, nights, weekend and bank holidays) to meet operational requirements.
  • Shift pattern is 4 shifts on, 4 shifts off, to include weekends and bank holidays.
  • Reasonable level of travel around M25 network and between depots.
  • Travel to meetings, training and works sites outside normal operational area.
  • Expected to participate in out of hours working to fulfil Winter Maintenance.

What you’ll be doing

  • Provide Recovery response and arrange specialist advice at the scene of road related incidents, hazards and collisions.
  • Attend incidents and work safely in accordance with agreed CPS policies, method statements and risk assessments to facilitate the prompt clear up of stricken vehicles.
  • Undertake activities, as instructed, with capabilities to ensure that your area of responsibility is maintained. This will include but not exclusive to:
  • Debris and safety patrols/inspections, graffiti removal, carriageway repairs, soft estate maintenance (eg grass), litter picking, sign maintenance, cleansing
  • Any other duties allocated by Line Managers.
  • Implement Heavy and light vehicle recovery in line with CPS policies, method statements and risk assessments.
  • Provide accurate and legible written and verbal communication in the form of reports and records as required.
  • Use mobile communication/data devices to accurately input data for record purposes to form reports and business records as required.
  • Undertake routine vehicle and equipment checks, maintain accurate and up to date driving records in line with legislation in accordance with CPS procedures.
  • Taking due care of any CPS property including but not limited to tablets, vehicles and airwave radios.
  • Raise awareness of issues which may affect the safe operation of the network and report these as observed.
  • Check that equipment and materials carried on vehicles in line with current recovery vehicle checklists are serviceable and in good working order, restock, record and report defects as appropriate.
  • Participate in Winter Service rota as required.
  • Attend training courses as required.
  • Live the Balfour Beatty Values.
  • Ensure a relentless focus on Zero Harm.
  • Support the delivery of CSUK’s Sustainability activities.

Qualifications (Essential)

  • UK Driving Licence, minimum category C+E (LGV Class 1)
  • IVR 1,2 and 3
  • Driver Qualification Card
  • CSCS Operative Card
  • Appropriate manual handling qualification
  • Appropriate lifting qualification

Qualifications (Desirable)

  • Additional IVR certification
  • Safety Defect Awareness Training
  • Plant/small tools training
  • Vehicle Marshall

Experience

  • Recovering heavy and light vehicles on a live motorway or All Purpose Trunk Road (APTR) network
  • Proficient in the safe working practices of recovering heavy and light vehicles using full range of equipment on the recovery vehicles, underlift, winch, crane etc
  • Experience of working in a similar traffic / transport / highways / recovery role are preferred

Essential Criteria

  • Successfully pass the Security check as part of recruitment process
  • Successfully pass the annual driving licence check
  • Successfully pass pre employment Drug & Alcohol test and further test upon request
  • Successfully pass the Company’s health screening programme

Benefits

  • Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
  • 25 days paid annual leave (pro rata)
  • Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
  • Pension, share incentive plan, volunteering leave, recognition schemes and much more

Diversity and Inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, ENEI, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

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Posted: June 1st, 2026