Meet & Greet/Wayfinding Volunteer – Aintree Site

Meet & Greet/Wayfinding Volunteer

Location: Aintree Hospital, Liverpool University Hospitals NHS Foundation Trust.

As a Meet & Greet/Wayfinding Volunteer, your duties will be varied and extensive, including:

• Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
• Give directions to patients and visitors as they arrive on site and escort those who need additional support to their destination.
• Support patients and visitors with infection control guidance and PPE – asking them to wear a face covering, gel their hands and follow social distancing guidelines.
• Replenish the hospital’s PPE stations and alert the volunteer office if supplies run out.
• Collect and deliver miscellaneous items between departments as requested by the volunteer office.
• Support the hospital in obtaining feedback from patients and their families on their experience.
• Complete basic tasks and assist patients within the Volunteer Role Boundaries.
• Provide companionship and reassurance to patients who are waiting to be collected from the hospital via ambulance.
• Act as an “alerter” to escalating any concerns/issues to the reception team.

This advert closes on Friday 29 May 2026.

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