The role is part time, for 20-27.5 hours perweek. You will usually work a combination of morning, afternoon and full dayshifts. Monday and Friday afternoons are mandatory. Covering of ad hoc shiftswill be required for annual leave within the team.
Shifts will vary, the earliest starting timewill be 8.30am and the latest finish 6pm.
Hours will be discussed at interview.
Toprovide efficient, safe, and accurate dispensing of medication to patients andto assist with ensuring effective financial control of the dispensary.
Toprovide excellent customer service to patients in a friendly and professionalmanner.
Main duties of the job
Accuratelyand efficiently dispense repeat prescriptions within five working days of thepatient request being made.
Ensurecompliance with legal regulations when handling and dispensing Controlled Drugsto maintain patient safety.
Updatepatients medication records promptly and correctly to reflect any changes.
Dispenseprivate prescriptions with attention to detail, ensuring adherence to practicestandard operating procedures.
Managethe handout of prescriptions and accurately process NHS dispensing fees.
Processand dispense repeat prescription requests received through various channels,ensuring timeliness and accuracy.
Dealingwith patient queries regarding prescriptions.
About us
The practice wasestablished in the 1950s, the current premises were opened in 1970 and thepractice has grown to now care for almost 10,000 patients. From here GP partnersand salaried doctors provide high quality, traditional general practice care. The practice falls within the boundary of theNHS Thames Valley Integrated Care Board. The practice is registered withthe Care Quality Commission (CQC) and obtained a report of Outstanding at themost recent review in June 2019.
The practice ethos is that of a strongclose-knit practice team, maintaining high standards of patient care in anefficient, well-organised and friendly environment. Patients interests arekept to the fore with a strong emphasis on continuity of care, personaldoctoring and integrity in the workplace. A high level of achievement under theQuality and Outcomes Framework (QOF) targets demonstrates this commitment tohigh quality healthcare.
The doctors are keen and willing to give newideas a try and are not afraid of change providing it does not have adetrimental effect on the patients or current practice team. The partners worktogether to provide the team with strong and effective strategic management.All partners have a strong commitment to the NHS remaining in public ownership.
The practice has its own dispensary and providesthis service for around 30% of its registered population. The practice is anapproved training and teaching practice.
Job responsibilities
Accuratelyand efficiently dispense repeat prescriptions within five working days of thepatient request being made.
Ensurecompliance with legal regulations when handling and dispensing Controlled Drugsto maintain patient safety.
Updatepatients medication records promptly and correctly to reflect any changes.
Dispenseprivate prescriptions with attention to detail, ensuring adherence to practicestandard operating procedures.
Managethe handout of prescriptions and accurately process NHS dispensing fees.
Maintaina clean, organised, and compliant dispensary area.Processand dispense repeat prescription requests received through various channels,ensuring timeliness and accuracy.
Dealingwith patient queries regarding prescriptions.
Issuinginstructions to patients when requested by a doctor.
Checkingprescriptions and bringing any anomalies to the attention of the dispensinglead GP.
Ensureaccurate counting and recording of end of month prescriptions ready forsubmission.
Orderingappropriate quantities of goods via the wholesalers computer link.
Checkinggoods as and when they are delivered and recording accurate information forcontrolled drugs.
Returningincorrect goods to the wholesalers.
Stockingshelves, refrigerators and other storage areas using rotation method,highlighting stock that is near expiry.
Disposalof returned unused medicines.
Compliant with Standard OperatingProcedure when completing tasks.
Ongoing awareness of ITsystems and updates required for this post.
Person Specification
Behaviours
- Willingness to learn the functionality of clinical systems
- Evidence of an understanding and adherence to the need for strict confidentiality and discretion
- Hard working, reliable and resourceful.
- Willingness for continuous learning
- Ability to work individually/on own at times/self-motivated
- Well organised and task focused.
- Performing under pressure
- A real desire to provide quality service to patients.
- Diplomatic
- Flexible and adaptable
- Strategic thinking with vision.
Experience
- Working in a dispensary or pharmacy
- Working with Standard Operating Procedures
- Practical experience of working with others
- Promoting excellent customer service including meeting the needs of diverse patients in a flexible way
- Experience of using own initiative
- Relevant experience of primary care/GP dispensary
Skills
- Work independently using initiative, as well as part of a team.
- Excellent communication and interpersonal skills
- Manage own workload and enjoy working to deadlines, within a changing environment, and remain calm under pressure.
- Excellent attention to detail and work in a methodical manner
- Flexibility and the ability to undertake additional hours, if required e.g. sickness cover, annual leave
- Ability to manage change
- Ability to follow instructions
Qualifications
- Relevant Dispensing/Pharmacy Sciences qualification(s) to NVQ2 (or equivalent) level or registration as a Pharmacy Technician
- GSCE English and Mathematics or equivalent
- Relevant Dispensing/Pharmacy Sciences qualification(s) to NVQ3 (or equivalent) level or registration as a Pharmacy Technician
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…