Job Overview
Job Role: Learning Disability Support Worker
Service: Supported Living
Hours per week: 1 x 24 hours per week – 2 nights per week – Shifts 10pm-10am on a rolling 2 week rota
Salary: £12.71 plus £1 night enhancement
Location: Woolston
Due to the nature of the caring responsibilities and sensitivities of the people we support this role is only suitable for female candidates only.
About the Service
Woolston is a warm and welcoming Supported Living home, thoughtfully designed to cater to the unique needs of four individuals with learning and physical disabilities, including those classified as PMLD (Profound and Multiple Learning Disabilities). This specially adapted home, complete with a garden and a homely atmosphere, provides a truly personal experience of support and adult life, living in the company of a small, close‑knitted group.
A Day in the Life
As a Learning Disability Support Worker, no two days are alike. Our approach revolves around person‑centred planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. You will receive comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication.
Employee Benefits
- Welcome Bonus: £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months. Not eligible if we pay to sponsor you to work in the UK.
- Training and Development: Access to both in‑house and accredited courses. We cover the cost of your qualification, and on completing Level 2 or above, you receive a £150 bonus (with an additional £50 for passing the care certificate).
- Health and Well‑being Support: 24/7 access to GP.
- Blue Light Card and other discount schemes: We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses.
- Night Enhancement: £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime.
- Free Meals: Available to all staff working 12 hour shifts.
- Refer a Friend: Earn a £200 bonus for referring a friend who successfully joins WCL.
- Christmas Enhancement (Double Time): Double‑time pay for allocated Christmas hours worked.
- Technology: Investment in new technology, including care plan and rota apps, with full training provided.
What We’re Looking For
Although previous experience would be great, it’s not essential, as all training and qualifications are provided on the job! At WCL we seek compassionate individuals who share our vision and values. You’ll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague’s unique contributions, and fostering a supportive and empowering work environment are all key to who we are.
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high‑quality, personalized care through individual consultation, continued development, and learning.
Key Responsibilities
- Mentor new colleagues during induction to support high‑quality care delivery.
- Participate in supervision, observation and appraisal processes.
- Provide effective communication including accurate written reports.
- Follow WCL financial procedures.
- Act in line with the organisation’s environmental and sustainability principles.
- Help maintain a caring environment aligned with best practice, guidance and legislative requirements.
- Contribute to clear and effective communication with all stakeholders.
- Deliver high‑quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement).
- Seek and share the views and preferences of the people we support.
- Promote high levels of satisfaction among people we support, families, colleagues and commissioners.
- Support the Service Manager with complaints and concerns following WCL policy.
- Maintain positive relationships with families, the community, and external partners.
- Understand and implement safeguarding procedures.
- Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training.
- Recognise and report safeguarding concerns appropriately.
- Take reasonable care of your own and others’ health and safety.
- Cooperate with the employer to ensure compliance with legislation.
- Avoid misuse of equipment or systems provided for safety.
- Support the Service Manager in maintaining a safe environment.
- Respect confidentiality in line with the Data Protection Act 2018 and ISO27001.
- Use and share information only with authorised people and for authorised purposes.
Qualifications
- Desirable: A recognised health or social care qualification.
Experience
- Additional relevant training or qualifications.
- Essential: Evidence of wanting to professionally develop; willingness and ability to learn.
- Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs; experience working as part of a team.
Technical Skills
- Essential: Ability to handle basic numerical data, including simple financial information; ability to use Microsoft Office (Word and Outlook).
- Desirable: Ability to use WCL transport or own transport when required.
Personal Qualities
- Essential: Understanding of fairness and valuing diversity; understanding of safeguarding vulnerable adults and the ability to recognise concerns; ability to work positively and flexibly as part of a team; positive values relating to disability, older people, dementia and mental health; understanding of WCL’s key statements and how to demonstrate them; ability to provide high‑quality support to people with learning disabilities, dementia and mental health needs; good verbal and written communication skills; ability to listen sensitively; strong interpersonal skills; ability to develop and maintain positive relationships with others.
- Desirable: Ability to plan, organise and prioritise tasks; understanding of positive, person‑centred support planning.
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