Receptionist | University Hospitals Bristol and Weston NHS Foundation Trust

Responsibilities

• Welcoming patients and their families/carers, ensuring a courteous first point of contact for all visitors and staff.
• Assisting with patient check‑in and maintaining accurate patient records.
• Supporting nurses and medical staff in administrative tasks.
• Answering the phone and liaising with other departments for clerical needs.
• Entering patient data onto PAS and assisting with the self‑check‑in kiosk.
• Tracing, printing, labeling and filing patient notes in a methodical manner.
• Ensuring patient notes are sent for coding/scanning promptly and recording all activity on the computer system.
• Handling incoming and outgoing post, distributing as required.
• Completing the daily cashup of clinics.
• Working a rota to be on site at the Bristol diagnostic hub.

Requirements

• Well‑organised, enthusiastic individual who can thrive in a fast‑paced environment.
• Good working knowledge of IT to support administrative processes.
• Methodical approach to a variable workload.
• Self‑motivated with excellent communication and interpersonal skills.
• Ability to work independently and as part of a busy, deadline‑driven team.
• Capability to act as the focal point of administrative communications for outpatients.

Equal Opportunities Statement

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is an equal opportunities employer. We actively work towards a diverse workforce that represents the rich diversity of the local population at all levels and are committed to designing services around the needs of patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

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