Library Assistant (Part Time)

Library Assistant x2 Part‑time

(18.5 hours per week)

Grade 4SCP 16 – 22 (£29,731 – £35,225 pro rata)

We are seeking friendly, enthusiastic, and customer-focused individuals to join our library team. This is an exciting opportunity to help support a welcoming community space that promotes reading, learning, creativity, and inclusion for people of all ages. As a Library Assistant, you must be able to deliver excellent customer service, support visitors with enquiries and library services, and assist in the delivery of a wide range of activities, and community events.

If you meet the essential criteria, as per the job description, then we would love to hear from you.

In order to apply for this role, please do so by completing an online application using the Job Train portal. Please contact the HR Section if you require further information. The closing date for the receipt of completed applications is Thursday, 4th June 2026.

Douglas City Council is committed to recruiting a diverse and highly talented workforce representative of our City and are committed to ensuring the recruitment and selection process is inclusive and accessible to all. We encourage applications from people of all backgrounds and aim to have a workforce that represents the City we serve.

About You

Douglas City Council is committed to providing high-quality public services across our community. We are dedicated to fairness, collaboration, and delivering outcomes that benefit the people of Douglas.

PERSON SPECIFICATION

Essential

1. 3 GCSE’s, including English, Grade C or above or equivalent
2. Sufficient library or customer service experience
3. Excellent communication skills. Ability to deal with the public in a positive, friendly and courteous manner
4. Ability to carry out clerical duties effectively and accurately including handling and reconciling small sums of money
5. Ability to deliver excellent levels of customer service at all times and deal with complaints in a positive and constructive manner
6. Ability to use computers in carrying out library related duties
7. Highly self‑motivated, proactive with a ’can‑do’ attitude. Ability to work with minimal supervision
8. A commitment to team working and a flexible approach to working patterns which includes Saturday working

Desirable

1. Knowledge of the operations and functions of a local authority
2. Political sensitivity

Miss K J Rice, Chief Executive, City Hall, Ridgeway Street, Douglas, Isle of Man, IM99 1AD

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