Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.
If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.
We are looking for someone to join our Pontcanna team working approximately 2 days per week (16hrs). We are open 7 days per week and so we look for as much flexibility as possible. Rotas are prepared at least a week in advance. Our Team Members each work their share of open and close shifts. The open shifts starts as early as 6:30am and the close shift finishes around 6:30pm. All of our Baristas are paid £12.75 per hour.
Day to day, you will be responsible for:We are looking for someone to…Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.
- Delighting every customer with our magnificent Coffi Lab customer service.
- Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).
- Helping your team to keep the store spotless – ensuring that it is a nice place to both work in and visit.
- The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.
- Be dependable. Being a team player really helps everything run like clockwork.
- Be clear. Effective and efficient communication skills are important to get your message across.
- Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.
- Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.
- Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.
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