Availability Window
Sun 10:00 – 18:00, Fri 11:00 – 19:00, Sat 12:00 – 20:00.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week. If you prefer fewer hours, a minimum of 12 hours is also available.
The table shows the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times and give a three‑week notice of your exact shifts. We support flexibility; if your availability closely matches but is not exactly the advertised times, we would still welcome you.
Customers are at the heart of everything we do.
This is a committed role with everyday challenges. It is a job for dedicated people who enjoy variety and have the opportunity to progress their careers.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
- Accurately recording any customer details and treating this information confidentially.
- Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
- Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
- Accurately recording and processing returned items from customers.
- Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
- Controlling keys that may be stored at the desk correctly.
- Liaising with Shift Leaders, Managers and Security, communicating clearly.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Working across the store in our service, picking and replenishment areas where required.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
Qualifications and Attributes
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Please note you must be over 18 to apply for this role.
We only recruit individuals who have passed the school leaver’s age. For the role you must be at least 18 years old.
When we have a high volume of applicants, some roles may close earlier than the advertised end date in order to manage the applications effectively.
#J-18808-Ljbffr…