Host

San Carlo Alderley Edgeare hiring a Host!

Competitive Industry pay (based on salary & Tronc)

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new sites set to open Miami.

Colleague Benefits

• Free Meals on Duty – Delicious, healthy meals, all free
• 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend – Bring your friends and earn up to £1,000 per person
• Elevate Training Academy – Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App – Offering you discounts and rewards with thousands of companies worldwide
• Wagestream – Access to earned pay at any point of the month
• Legal and Financial Advice – Free legal and financial advice for you and your family
• Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards – Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension – San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant’s waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant’s menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgement and minimal direction

Compensation: Competitive salary

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