Groupwork Volunteer (Staffordshire)

Company: Victim Support
Apply for the Groupwork Volunteer (Staffordshire)
Location: Stoke on Trent
Job Description:

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

  • Make a difference – you will volunteer directly with victims and/or alongside staff.
  • Gain skills and experience – you will receive training on how to provide practical and emotional support.
  • Join our community – you will be part of a large community of over 1,500 volunteers and staff.
  • Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Volunteering with Victim Support in Staffordshire

As a Volunteer in Staffordshire your role will include:

  • Making a real impact by helping people affected by crime feel safer, supported, and empowered.
  • Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
  • Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
  • Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

  • Be 18 years of age or over.
  • Be able to volunteer for at least 3 hours per week, for at least 12 months.
  • Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
  • Undertake an enhanced DBS check & be part of the DBS update service.
  • Be able to provide two satisfactory references.
  • Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

  • All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

  • VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
  • VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
  • We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

  • If you have any questions or would like to find out more about this role, please contact Irina.jurj@victimsupport.org.uk

Download the role description below

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Posted: June 1st, 2026