De-escalation guard

Company: Sodexo
Apply for the De-escalation guard
Location: Manchester
Job Description:

Please note – age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license

  • 47 hours per week 10:00 – 20:30 (Mon‑Thu), (Fri) 09:00 – 17:30
  • £13.91 per hour
  • Sodexo rewards and employee benefits
  • Increased holiday allowance with service

Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is M4 4AH

Job Introduction:

Are you looking for a role where no two days are the same? As a De‑escalation Guard at Redfern Building, Sadlers Yard, Manchester, M4 4AH you’ll play a crucial role in maintaining the safety and security of both the building and the people inside.

This site is a probation centre, meaning you’ll regularly interact with ex‑offenders and probation staff. Your presence will contribute to a safer environment and positively impact the lives of those you encounter.

What You’ll Do:

  • Welcome and assist staff, visitors, and contractors while ensuring strict adherence to security protocols.
  • Maintain a safe and secure environment for all building users.
  • Monitor CCTV, Access Control, and other security systems to detect and prevent security threats.
  • Act as the first line of response to security incidents, system activations, and fault reports.
  • Handle calls, relay messages, and provide clear guidance to staff and visitors.
  • Conduct regular security patrols to ensure ongoing safety and compliance.

What You Bring:

  • Strong interpersonal skills, with the ability to engage professionally with staff, visitors, and local authorities.
  • Must be 18 or older and hold a valid SIA License.
  • Excellent communication and situational awareness.
  • Previous experience in a similar role is preferred.
  • Knowledge of security procedures and emergency response protocols.
  • Due to the nature of the site, a full DBS clearance is required.

What We Offer:

  • Wellbeing Support‑ Unlimited access to mental health resources, a free health app with 24/7 virtual GP services, and an Employee Assistance Programme.
  • Financial Benefits‑ Discounts for you and your family, salary finance options, and a retirement savings plan.
  • Career Growth‑ Apprenticeships, training, and development opportunities.
  • Additional Perks‑ Cycle to Work scheme, volunteering opportunities, flexible work, and full training with a protective uniform provided.

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

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Posted: June 1st, 2026