Do you love creating a sense of calm, warmth and effortless luxury from the moment a guest arrives?
Are you confident, composed and at your best in an elegant, guest‑facing environment?
Do you enjoy working within a thoughtful, supportive team that values respect, care and personal growth?
What do we want?
We’re looking for a poised, welcoming and genuinely attentive Food & Beverage Host to join the team at The Scarlet Hotel. This role is all about first impressions, exceptional service and memorable moments — crafting a serene, seamless experience for adults seeking restorative, refined hospitality.
As a Host, you’ll be the face of our restaurant and lounge spaces, greeting guests, managing reservations and ensuring a smooth, graceful flow of service. You’ll take pride in delivering high‑quality, thoughtful hospitality with consistency and care. Working closely with the wider team, you’ll help maintain a calm, beautifully organised environment where guests feel truly nurtured — and where our RED values are reflected in every interaction.
Responsibilities and Duties
- Offer a warm, polished and professional welcome to every guest
- Manage reservations and seating with precision to support a smooth, unhurried service
- Maintain clear, calm communication with the kitchen and F&B teams throughout service
- Keep all guest‑facing areas immaculate, organised and inviting
- Work collaboratively to ensure a seamless, restorative guest journey
- Build strong knowledge of menus, wine pairings, daily specials and dietary considerations
- Respond to guest requests with confidence, care and genuine attentiveness
- Bring a composed, positive energy to each shift, even during busy periods
- Engage actively in your own development and support the growth of others
Qualifications
- Previous experience in hospitality, food & beverage or guest‑facing roles preferred
- Experience in host, reception or front‑of‑house roles advantageous
- A passion for refined hospitality and delivering consistently exceptional experiences
Key Skills
- Warm, confident and naturally welcoming communication style
- Strong organisational and multitasking abilitiesCalm, professional presence in a fast‑paced environment
- Pride in personal presentation and meticulous attention to detail
- Ability to work collaboratively and support team success
- Willingness to learn, grow and embrace new skills
What we offer
As a family‑owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits that reflect our commitment to making our hotels exceptional places to work:
- £12.71 per hour, plus a share of hotel tips
- A people‑centric working environment
- Learning and internal career progression opportunities
- Permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme — enjoy a free stay at Bedruthan Hotel & Spa after your first year
- Enjoy 40% off food and drinks, plus discounts across hotel services
- Local partnership discounts
- Health Shield Healthcare Plan
- Temporary on‑site team accommodation available
Perched on the wild clifftops of North Cornwall, The Scarlet Hotel and Bedruthan Hotel & Spa have long been pioneers in thoughtful, sustainable hospitality — setting the standard for exceptional service and meaningful guest experiences. When you join us, you become part of one of the UK’s most inspiring independent hospitality companies.
This isn’t simply a job — it’s the place you want to be.
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