Clinic Receptionist

Clinic Receptionist (CLINI03674) Wimbledon, England

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Salary: GBP12.71 – GBP12.71 per hour + Excellent Benefits

We have an exciting opportunity for aClinic Receptionistto join our Spire Private Clinic in Wimbledon.

Working weekends, you will play a vital role at the heart of the clinic, welcoming patients and supporting the smooth running of our private services. As an integral member of a dedicated and compassionate team, you’ll deliver a friendly, professional experience while working closely with clinicians to help provide outstanding patient care.

This role will support Spire Wimbledon ClinicSaturday 9am to 1pm. There is potential for over-time and additional days ad-hoc.

Key Responsibilities:

• Welcome all visitors to the clinic in a polite and courteous manner and ensure all patients are appropriately briefed for their appointment.
• Manage and maintain our appointment diaries and ensure future appointments are booked correctly.
• Liaise with patients regarding the payment of their treatment. This involves processing cash and card payments.
• Ensure that the reception and waiting area is always kept tidy and presentable.
• Complete daily reception tasks such as inputting new patient’s data, scanning and restocking rooms.
• Opening and closing of clinics when needed.
• Answer incoming telephone calls in a professional manner, and support clinical staff where a patient is going to be late or needs to reschedule their appointment.
• Accurately process referrals and contact patients via phone and email to book their appointments.
• Send clinical letters and reports by post and/or electronic means.

About you:

• A strong team player with a genuine commitment to putting patients and customers first.
• Proactive and confident using your own initiative, with the ability to adapt to changing priorities.
• Comfortable working independently, using sound judgement and problem‑solving skills when lone working.
• Adaptable, flexible, and keen to learn new skills on the job.

Skills and Experience:

• Excellent written and spoken communication skills.
• Strong administration skills with exceptional attention to detail.
• Strong I.T. Skills and can work on multiple systems and platforms.

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