Sales Business Development Representative

These positions require working in US-aligned hours (Monday, Tuesday & Thursday 12pm – 9pm AND Wednesday& Friday 9am – 6pm) to closely work with the UK and US-based clients.

You will play a critical role in ensuring:

• Contractors who need to secure business insurance quickly so they can start work without delays
• Drivers who are validated and need to be insured with Motor Truck Cargo (MTC) and Goods in Transit (GIT) cover so they can accept jobs on Shiply and/or similar platform

Key Responsibilities

• High-volume outbound calling: Make a large number of daily calls to contractors and drivers using Orum or similar parallel-dialling tools.
• CRM discipline: Accurately manage leads, call outcomes, notes, and follow-ups in HubSpot.
• Insurance validation & onboarding: Explain insurance requirements set by recruitment firms, MSPs and platforms such as Shiply.

Shiply driver support:

• Validate existing insurance documents for drivers
• Clearly explain gaps or validation failures
• Convert drivers to Motor Truck Cargo (MTC) and Goods in Transit (GIT) insurance where required
• Quote walkthroughs: Guide customers through insurance quotes, coverage details, and next steps.
• Conversion focus: Drive strong conversion rates from quote to purchase with speed and accuracy.
• Stakeholder alignment: Work in coordination with internal teams and external partners to ensure seamless onboarding.
• Product mastery: Build deep knowledge of Jove’s insurance products (contractor business insurance, MTC, GIT).
• Performance execution: Consistently meet or exceed daily KPIs across dials, connects, validations, and conversions.

Process improvement: Provide feedback to improve scripts, workflows, and tooling.

About You

• Proven experience in sales, telesales or call-centre environments, ideally in insurance, recruitment, logistics, or financial services.
• Tech-savvy and systems-driven, with hands-on experience using:
• CRM systems (HubSpot preferred)
• Auto-diallers / sales engagement tools (Orum preferred)
• Comfortable navigating multiple systems while on calls.
• Confident, articulate communicator with strong objection-handling skills.
• Target-driven, resilient and motivated by commission.
• Able to quickly understand and explain structured, compliance-driven products.
• Experience working with contractors, drivers, or gig-economy workers is a strong advantage.
• Comfortable working US-aligned hours
• Thrive in a fast-paced, performance-led environment.

Contact Talitha Hendricks to apply – talithah@resourgenix.com

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