Account Manager

Account Manager £29,000 – £32,000 + Up to 10% BonusPreston     Here at Service Care Solutions, we are looking for a proactive and relationship-focused Account Manager to manage the successful delivery of MSP, Master Vendor, and Neutral Vendor recruitment contracts. This is an office-based role with some UK Travel Required    In your role you will be responsible for providing excellent client service, managing supplier relationships, achieving KPIs/SLAs, and supporting clients with effective recruitment solutions.    Key Responsibilities 

• Manage client relationships and act as the main point of contact 
• Ensure contract KPIs and SLAs are achieved
• Oversee supplier performance, onboarding, and compliance 
• Produce client reports, business reviews, and management information 
• Resolve operational issues and escalations 
• Support contract growth and identify additional service opportunities 
• Deliver training and support on systems and processes 
• Work closely with internal teams, clients, and subcontractors 

What We’re Looking For 

• Experience in account management, recruitment, MSP, or vendor management 
• Strong communication and stakeholder management skills 
• Ability to manage multiple priorities in a fast-paced environment. 
• Experience working with KPIs, reporting, and ATS/CRM systems 
• Commercially aware with excellent organisational skills 
• Willingness to travel to client sites when required 

What We Offer 

• Competitive salary and bonus scheme 
• Career development opportunities 
• Supportive and collaborative team culture 

If you’re passionate about delivering exceptional service and building strong client partnerships, we’d love to hear from you.

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