Pre-Sales Consultant (Retail)
Hertfordshire
Enactor is a unified commerce platform built for ambitious retailers — spanning POS, mobile, kiosk, self-checkout, order management, inventory, promotions and CRM across every customer channel, and covering the full hardware estate from POS terminals and printers to scanners, mobile devices, and payment devices. Our customers include some of the world’s most operationally demanding retailers across the UK, Europe, the Americas, and Asia, and our global partner network is growing rapidly. This role is central to that growth — winning new business, deepening existing customer relationships, enabling our partner network, and representing Enactor at the world’s leading retail technology events
.••• We need Retail experience for this role •
••This is a varied and demanding role with four distinct but interconnected dimensio
- ns:Winning new business through consultative presa
- lesHelping existing customers maximise value from their Enactor investm
- entBuilding capability across our growing global partner netw
- orkRepresenting Enactor at major international retail events including NRF Retail’s Big Show, EuroShop, and equivalent events across Asia-Paci
ficAcross all of these areas, the same foundation applies: deep retail industry expertise combined with the ability to speak credibly about operational outcomes, commercial drivers, and retail best practice. Customers, prospects, and partners should leave conversations feeling they have gained genuine insight into their own business — not simply seen a software demonstrat
ion.The role spans the full breadth of Enactor’s unified commerce platform and is emphatically not limited to store systems alone. Customer discussions regularly co
- ver:Order manage
- mentInventory and stock operat
- ionsPromotions and loy
- altyCRM and customer engage
- mentOmnichannel and unified commerce workf
lowsJust as important is hands-on confidence with the hardware ecosystem that supports modern retail operations. You should be comfortable configuring, troubleshooting, and demonstra
- ting:POS term
- inalsReceipt pri
- ntersBarcode sca
- nnersMobile retail de
- vicesPayment hardware and periph
erals
This role is based at our Hertford headquarters as part of a close-knit sales and presales organisation where collaboration is constant and individual contribution is highly v
isible.We are particularly interested in individuals wh
- o bring:Strong presales or solutions consulting experience within retail technology or SaaS envi
- ronmentsExperience working with enterprise retailers or recognised retai
- l brandsA consultative and commercially aware approach to customer en
- gagementTechnical curiosity and hands-on capability, including the ability to configure demos and leverage AI tooling where app
- ropriateHigh energy, adaptability, and strong communication skills in customer-facing envi
ronments…