Customer Assistant (Process)
Rate: £12.80
Location: Station Rd, Clitheroe, BB7 2JT
Hours: 18.25 hours per week
ContractType: Permanent
Closing date: 19/06/26
Working pattern
This is a part time position with a contract of 18.25 hours per week.
The days/times that we are recruiting for and would like you to be available to work are:
Tuesday 5pm – 10.30pm, Friday 6am – 12pm and Saturday 6am – 2.15pm, however full flexibility will be required.
As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.
You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.
The Role
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Process Customer Assistant, your role will include admin tasks such as processing orders, managing store emails, putting out price changes and managing invoices to name but a few tasks. You will also support with managing stock inventories through planned stock checks and inventory investigations.
About
At Booths, you’re more than an employee, you’re part of the family. We’ve been family‑run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.
We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed, 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate
Under 18: £10.30 p/h
18 – 20 years: £10.94 p/h
21+: £12.80 p/h
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Job Description: Customer Assistant (Process)
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