We’re Capital on Tap. Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren’t fit for purpose, and small business owners often couldn’t access what they needed. We set out to fix that.
Today we’re a financial platform – not just a credit card company. We offer a best‑in‑class business credit card, SME‑focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.
1,000+ employees, £20 bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars – we’re profitable and just getting started.
The Workplace Experience Coordinator will work primarily from our Cardiff office with monthly travel to our Manchester office. The role keeps these offices running, supports new‑starter onboarding, and supports company events.
What You’ll Be Doing
- Own the day‑to‑day running of our Cardiff and Manchester offices – floor walks, facilities, supplies, and sorting problems before anyone has to ask.
- Be the first point of contact for office issues and manage relationships with building management and third‑party providers.
- Keep both offices stocked and compliant – from snack orders to health and safety checks.
- Support new starter onboarding so that first days feel seamless, not scrambled.
- Welcome visitors and candidates and make sure their experience reflects well on the business.
- Support company events, travel bookings, and day‑to‑day financial admin including invoice processing.
- Someone who notices what others miss and takes genuine pride in their environment.
- Strong organisational skills and the ability to manage multiple priorities without dropping anything.
- A confident communicator who is equally comfortable with employees, vendors, and senior stakeholders.
- Experience managing supplier relationships and resolving issues quickly, not just escalating them.
- Comfortable with basic financial admin – processing invoices and tracking spend.
- Able to travel to Brighton regularly, minimum monthly.
Values & Culture
- We never settle for “good enough”. We pilot new ideas fast, ask questions to figure it out, and scale quickly.
- Fast is as slow as we go – speed and simplicity gives us a competitive advantage.
- We tap in from day one to help the team, we do the right thing even if it’s hard.
- We don’t chase people. If you own a task and agree to a date, the expectation is that it gets done.
- We want our employees to flourish, so we regularly provide direct and constructive feedback.
Qualifications
- Proven ability to manage multiple tasks and meet deadlines.
- Experience in office administration or facilities management.
- Strong organisational and communication skills.
- Comfort with basic financial admin.
- Familiarity with supplier relationship management.
- Willingness and ability to travel to Brighton monthly.
Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. We are fully focused on equality and believe in the diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the characteristics that make us who we are. We want to be a place where a diverse mix of talented people can come and do their best work and feel included and be their authentic selves.
Benefits
- Private healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Anniversary rewards (£250, £500, £750, 4‑week fully paid sabbatical)
- Salary sacrifice pension scheme up to 7% match
- Octopus EV salary sacrifice scheme
- 28 days holiday (plus bank holidays)
- Annual learning and wellbeing budget
- Enhanced parental leave
- Cycle to work scheme
- Season ticket loan
- 6 free therapy sessions per year
- Dog friendly offices
- Free drinks and snacks in our offices
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