Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and drive efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge. Assistant managers are talent leaders, driving recruiting, training, engagement, and development. They are expected to bring their best selves every day, and with a promote-from‑within philosophy they have the opportunity to grow into future leaders of the store organization.
What You’ll Do
- Perform opening and closing routines.
- Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate register/point‑of‑sale systems.
- Fulfill OMNI Channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Strong communication and interpersonal skills.
- Ability to build teams and coach others.
- Initiative and confidence.
- Detail‑oriented balance of multiple tasks.
- Applied learning and proactive thinking.
- Ability to thrive in a fast‑paced and challenging environment.
What You’ll Get
- Quarterly incentive bonus program.
- Paid time off.
- Indefinite contracts.
- Paid volunteer day per year.
- Merchandise discount.
- Private medical insurance (available).
- Life and disability insurance.
- Associate assistance program.
- Paid parental and adoption leave.
- Pension plan with company match.
- Training and development opportunities for career advancement.
Salary
The starting rate for this position is £38,000.00 annually (recruiting pay range £38,000.00 – £38,000.00). The starting rate and range may be modified in the future.
Company Overview
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials, offering products curated for their specific lifestyle needs. The company operates stores under the Abercrombie and Hollister brands worldwide and runs e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Visa & Work Authorization
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. The company may contact you to confirm the documents required.
Equal Opportunity Employer
Abercrombie & Fitch Co. is an Equal Opportunity Employer.
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