Branch Operations Assistant – Dagenham
Salary: £26,695 per annum + Bonus + Excellent Benefits
We are Managed Services, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits include: Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high‑street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.
Responsibilities
- Support the Branch Manager with day‑to‑day running and operations within this small branch.
- Serve customers on the trade counter, offering advice and product knowledge.
- Work in the warehouse and counter picking orders, booking in and putting away stock, and serving customers.
- Build rapport with customers and suppliers, responding to queries over the phone or email and processing sales.
- Perform general warehouse duties, including goods in & out, filling paperwork, picking and packing customer orders and merchandising.
- Full‑time role working 40 hours a week Monday to Friday between 07:30‑16:30 with 1 hour break. No weekend work required.
Qualifications
- Previous experience in a warehouse role.
- Customer service experience.
- Positive attitude and willingness to learn.
- Excellent communication skills.
- Driving license preferred but not essential.
We look forward to receiving your application!
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