Service & Logistics Coordinator
Location: Slough (Office-Based)
Salary: Up to £35,000
Position Type: Full-Time, Permanent
Working Hours: Monday to Friday 8:30-4:30
We are representing a premium aesthetic technology equipment distributor based in Slough. They supply high‑end, cutting‑edge devices to clinics and businesses across the UK. We are looking for a highly organised, hands‑on Coordinator to join the team.
This is a high‑energy, fast‑paced role that requires a real character. You’ll be managing busy service engineer diaries, handling physical stock in the warehouse, and coordinating the logistics required to get the equipment to customers.
What you’ll be doing:
- Engineer Scheduling: Coordinating and booking site visits for a team of 3 specialist engineers, managing diaries, and ensuring efficient route planning.
- Logistics Coordination: Managing the movement, delivery, and tracking of high‑value equipment and demonstration units for the sales team.
- Stock Management: Hands‑on work in the workshop when required, ensuring new deliveries of equipment are checked, stored and distributed efficiently.
- Customer Support: Acting as the first point of contact for client queries, updating them on engineer ETAs, and resolving service‑related issues.
- Problem Solving: Reacting quickly when plans change.
What we are looking for:
- Proven Experience: A solid background in operations coordination, service coordination, hire desk control, or logistics. Experience dealing with field‑based engineers, technicians, or drivers highly desirable.
- Calm Under Pressure: Adaptable and able to make decisions effectively, even whilst under pressure.
- Top‑Tier Communication: Excellent telephone manner and the ability to manage customer expectations professionally.
- Tech Savvy: Competent with Microsoft Office and comfortable learning internal scheduling/operational software.
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
#J-18808-Ljbffr…