Customer Care Specialist – Multichannel CRM & Fast Resolutions

GB Recruitment (England, Scotland, Wales) is looking for a Customer Service Advisor based in Brackmills, Northampton. The role requires effective communication to ensure customer satisfaction and quality service. You will act as a key point of contact for customers, investigating and resolving enquiries promptly.

The ideal candidate should have experience in customer service with both web and telephone-enabled CRM systems. Benefits include free on-site parking, a generous pension scheme, 24/7 GP consultations, and numerous retail discounts.

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