Control Room Administration Assistant LBHF624191

Company: Hammersmith & Fulham Council
Apply for the Control Room Administration Assistant LBHF624191
Location: London
Job Description:

Job Details

Salary range: £34,359 – £35,892 per annum.

Work location: 143 Lillie Road, Hammersmith, SW6 7SX.

Hours per week: 36.

Contract type: Permanent.

Closing date: 12 June 2026.

About The Role

At Hammersmith and Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Place Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean, and green and one in which our residents take pride. In Hammersmith and Fulham Council, our parking enforcement team strives to provide a high quality of civil enforcement action to facilitate free movement of traffic and quality rotation of parking spaces both within our car parks and on street. Educating the public and enforcing our parking restrictions helps us maximise compliance. By providing residents, visitors, and businesses with easy access to parking, we contribute towards making Hammersmith and Fulham a great place to live and work.

Skills & Qualifications

  • Strong communication abilities.
  • Numerical proficiency.
  • Interpersonal skills for providing exceptional customer service.
  • Ability to meet deadlines and multitask effectively.
  • The ideal candidate will also play an important role in radio communication duties.
  • We expect the candidate to be dedicated to teamwork, inspire collaborative efforts, and motivate others toward achieving our service goals.

Shift Schedule

The working week is 36 hours worked on a 5‑day rota system, which includes working Saturdays. Normal operational hours are from 8 am to 7 pm, with most shifts worked between 8.30 am and 6.30 pm.

Commitment To You

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working. We believe an inclusive workplace is about the visibility and representation of our local diverse community – it is about open and transparent decision making co‑produced with staff and residents. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Equal Opportunities & Diversity

London Borough of Hammersmith & Fulham is fully committed to equal opportunities in service delivery and employment. We welcome applications from everyone irrespective of gender, sexuality, and ethnic group. We encourage applications from women as they are currently underrepresented in the Service.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership or pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at resourcing-peopleandtalent@lbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU.

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Posted: June 2nd, 2026