Location
Chelmsford, MA 01824, USA
Schedule
Monday – Friday 8-5 (40 hrs)
Responsibilities
- Accurately process a variety of Wire Transactions, which include but are not limited to, Domestic Wires, Foreign Remittances, Incoming Wires and Internal Wires.
- Complete system testing and validation for the host/core system in addition to various other systems used to complete daily job tasks.
- Complete required annual Compliance training as well as any other assigned training.
- Identify and, when appropriate, assist in implementing ideas that will help improve efficiencies in the work area, department and throughout DCU.
- Actively contribute to DCU’s Success Sharing initiatives and practices DCU’s principles of People Come First; Do the Right Thing; Make a Difference.
- Maintain a high level of professionalism and respect during interactions with both members and colleagues alike.
- Maintain a working knowledge of and adhere to DCU policies and procedures related to the position as well as all applicable regulations.
- Perform work functions with attention to detail, within established timeframes and follow through as needed to complete tasks.
- Meet or exceed performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned.
- Perform all other job-related duties as assigned by Management Team.
Qualifications
- Similar work-related experience in a financial institution, preferred.
- Excellent PC skills required to include, but not limited to, MS Word and Excel.
- Prior customer service experience, preferred.
- Excellent verbal and written communication skills.
- Ability to effectively handle multiple priorities seamlessly.
Pay Range
$20.50 – $22.60 / hour
Equal Opportunity Statement
DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/sponsorship for this position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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