You’ll provide tailored Careers Information, Advice and Guidance (CIAG), helping individuals identify realistic career pathways and overcome barriers. Your work will have real purpose – supporting rehabilitation, reducing reoffending, and creating a positive impact on communities by helping people prepare for life after release.
Responsibilities
- Deliver one-to-one and group sessions on employability, career planning, and effective disclosure.
- Assess individuals’ skills, interests, and aspirations, developing tailored learning and career plans.
- Support the development and regular review of learning plans, setting clear and achievable goals.
- Provide guidance on education, training, and employment pathways based on labour market information and individual circumstances.
- Deliver workshops on CV writing, interview preparation, and job search skills.
- Build strong, supportive relationships and collaborate with education teams and stakeholders to support progression.
Qualifications and Experience
- Hold a Level 4 careers qualification or equivalent, or be willing to achieve one in post (fully funded by Serco).
- Extensive experience delivering careers advice, guidance, or employability support.
- Strong communication and interpersonal skills, with the ability to build trust and motivate others.
- Ability to work with individuals with complex needs in a structured environment.
- Excellent organisational skills, with the ability to manage a caseload and meet targets.
- A resilient, adaptable approach and a commitment to making a positive impact.
Vetting and Checks
An Enhanced DBS check is required for this role, covering spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to enable us to provide any necessary support.
Location and Compensation
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £30,488 per annum, plus excellent benefits.
Schedule: 40 hours per week, Monday‑Friday 8 am – 4:45 pm.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Benefits
- 23 days holiday plus bank holidays.
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available; funding for qualifications and apprenticeships.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers.
- Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, and donation to the Serco People Fund Charity.
- Employee networks supporting inclusion and connection.
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