This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You’ll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non‑clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours. The role is based on four night shifts per week, worked across a seven-day period and there may be occasions where you are asked to provide cover at other bases, depending on service need.
Responsibilities
- Support day‑to‑day activity within an urgent care setting
- Help create a calm, safe and welcoming environment for patients
- Work closely with colleagues to support smooth patient journeys
- Follow agreed processes to maintain quality, safety and confidentiality
- Work a fixed four‑week rota including evenings and weekends
Requirements
A caring, reliable approach with a focus on patient experience
Ability to work well as part of a team
Confidence following set procedures and routines
Willingness to work evenings and weekends as part of a rota
We welcome transferable skills and provide training and support
Qualifications
Essential
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to OCR level 2 standard International Computer Driving Licence (ICDL) or able to demonstrate high level of keyboard skills and knowledge
- Current Full Driving Licence
- Basic Life Support training or willingness to undertake
Knowledge
Essential
- Knowledge of a range of reception and administration procedures.
- Standard IT skills including basic knowledge of Microsoft programmes.
Desirable
- Knowledge of stock rotation and control procedures
Experience
Essential
- Previous experience working with the general public
Desirable
- Previous driving experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
City Health Care Partnership CIC
Address
Hull Royal Urgent Treatment Centre
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Employer’s website
https://www.chcpcic.org.uk/
If you would like an informal discussion or have any questions about the role, please contact Michelle Durham on 07522 230769.
#J-18808-Ljbffr…