Bank Administrative Assistant

Company: NHS National Services Scotland
Apply for the Bank Administrative Assistant
Location: Inverness
Job Description:

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Location: Royal Northern Infirmary (RNI), Inverness

An opportunity has arisen for a Bank Administration Assistant (Band 2) to support the MSK Physiotherapy Team based at RNI, Inverness.

This role provides essential administrative support to ensure the smooth running of the service, helping to maintain patient flow and support clinical staff in delivering high-quality care.

Key Responsibilities

  • Providing administrative support to the MSK Physiotherapy team
  • Managing telephone and email enquiries and directing appropriately
  • Supporting appointment booking and clinic administration
  • Maintaining accurate patient records and filing systems
  • Assisting with general office duties to support service delivery

About You

You will:

  • Have good organisational and communication skills
  • Be able to work independently and as part of a team
  • Be IT literate with experience of basic office systems
  • Demonstrate attention to detail and a proactive approach
  • Have a flexible approach to working on a bank basis

Previous NHS or administrative experience is desirable but not essential.

Additional Information

  • This is a bank post (as and when required)
  • The role is key to supporting clinical capacity by reducing administrative burden on clinicians
  • Postholders may be offered shifts flexibly in line with service need

Informal Enquiries

For further information, please contact:

Mark MitchellMSK Physiotherapy Team Lead (Inverness, Mid Ross & East Ross)

07929 652 764mark.mitchell4@nhs.scot

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Posted: June 2nd, 2026