Client Care Assistant (Receptionist)

Client Care Assistant (Receptionist)

Location: Warren House Vets, all sites

Job Type: Permanent, part time

Hours: 34 hours per week (job share considered). Shifts: 8am-6.45pm weekdays, one of five Saturdays 8.45am-4.45pm.

Salary: £26,707.20 (full-time equivalent)

Responsibilities

• Meet and greet clients
• Answer phone calls
• Book appointments using a diary management system
• Perform general administrative tasks
• Stock control
• Clean public and clinical areas
• Maintain calm and supportive presence in emotive situations

Qualifications

• Friendly, caring, compassionate, excellent communication and administration skills.
• Desirable: Experience in a veterinary practice (full training provided if not).
• Confident working in a busy, client‑facing role.

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E‑car salary sacrifice scheme
• Employer contribution pension scheme
• Recruitment referral reward scheme
• Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme

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