Job Advert
Are you an experienced team supervisor who thrives on excellence?
About the Role
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Mansfield and Ashfield accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities
- Support your team with operational challenges.
- Arrange cover for absences.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
Working Hours & Requirements
You will work 11am – 11pm every Saturday and Sunday (23 hours per week). A car and UK driving licence are required to travel between the two locations.
About You
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success. Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team. You will remain calm in challenging situations, providing direction and support when needed. Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value
- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
Our North Star – What Guides Us
- Build the relationships that help them discover who they are.
- Develop the skills and confidence to shape their own life.
- Learn how to connect with and contribute to the world around them.
Our Benefits
- Funded training, qualifications & career progression across YMCA services.
- Quarterly Campfires – celebrating our impact across the organisation.
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme.
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service.
- Discounted YMCA childcare & holiday clubs.
- £500 refer-a-friend bonus.
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross.
Diversity & Safer Recruitment
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive.
Our safer recruitment processes include enhanced DBS checks, reference checks, and thorough vetting to protect children, young people, and adults at risk.
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