As an FMS Assistant Supervisor in our Defence team, you’ll support the safe, efficient running of our Furniture Management Service, helping deliver essential services to Service personnel and their families across the UK. Your work will ensure homes are properly equipped, supporting those who serve and making a real difference every day.
Working closely with the FMS Supervisor, you’ll play a key role in keeping operations running smoothly – from warehouse management to delivery coordination. In doing so, you’ll help create a positive impact on communities, ensuring high standards, safety, and reliability in everything we do.
What you’ll do as a FMS Assistant Supervisor
- Support the day-to-day operation of the furniture warehouse, including deliveries, collections, installations, and testing
- Assist with health and safety compliance and ensure all activities meet regulatory and policy requirements
- Step in to supervise colleagues and coordinate daily tasks in the absence of the FMS Supervisor
- Help plan and schedule vehicle routes, ensuring efficiency and compliance with driving regulations
- Maintain accurate records, including mileage, fuel use, and training documentation
- Support colleague inductions, training, and ongoing development within the team
Ideal candidate
Strong communication skills and the ability to work effectively with colleagues and customers.
- Experience working in a warehouse, logistics, or delivery environment
- The capability to lead and coordinate a small team when required
- A full, clean UK driving licence and the physical ability to handle manual tasks
- A proactive mindset with a willingness to learn, grow, and step into a supervisory role, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Benefits
- Holidays: Competitive holiday package
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our employees.
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