Multi Skilled Fabric Technician

Responsibilities

• Report to the Technician Team Leader and work as part of a high‑performing group of multi‑skilled techs responsible for providing general fabric maintenance to Pret shops, ensuring they remain well‑loved and compliant.
• Use your experience and knowledge to complete various jobs within agreed SLAs, causing minimal disruption to shop operations.
• Minor fabric repairs and painting.
• Damaged plaster, brick slips and minor wall repairs.
• Ironmongery – doors, locks, handles, etc.
• Minor tiling and grouting repairs.
• Trim and beading repairs.
• Levelling door mats and threshold repairs.
• Re‑fixing skirting boards.
• Replacing ceiling tiles and grids.
• Replacement of toilet seats.
• Re‑sealing silicone seals on sinks/toilets.
• Unblocking toilets and sinks.
• Chair, table and bench repairs.
• Maintain lighting and replace lamps and fittings.
• Maintain a clean, organised work area, including waste disposal and proper storage of tools and materials.
• Comfortable working at height and using a range of tools and equipment.
• Basic computer skills – able to use a hand‑held device for reporting.
• Communicate effectively with shop teams and colleagues about project progress and any issues that arise.
• This permanent role covers all Pret shops within the estate; nationwide travel may be required from time to time.
• Work a rota system with hours between 7 am – 7 pm Monday to Friday and 8 am – 4:30 pm Saturday and Sunday; flexibility is required.

Qualifications

• At least two years of experience in a similar environment.
• Relevant trade qualification preferred (e.g. NVQ, City & Guilds).
• Experience knowing when and how to escalated highly sensitive reactive maintenance issues.
• Fast response and concise communication skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Excellent problem‑solving skills and a positive ‘can‑do’ attitude.
• Good verbal and written communication skills.
• Capacity to communicate with people at all levels.

Benefits

• £42,000 – £45,000 salary and a 10 % 75B bonus.
• Gold Card access to Pret food and drinks.
• 33 days annual leave (increasing to 38 days with tenure).
• Free private medical cover, with optional partner add‑on.
• 4 % pension contribution matched by Pret, rising to 5 % after five years.
• Life assurance at three times the annual salary.
• Loyalty awards for 5, 10, 15, 20 years of service.
• Flexible Benefits Platform with lifestyle discounts.
• Season ticket loan.
• Healthcare cash plan.
• Financial wellbeing provisions.
• Free mortgage services.
• Sabbatical after three years.
• Opportunities to support Pret Foundation charity initiatives.

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