Family Support Worker – Grade 4

Responsibilities

1. In accordance with policies and procedures provide a timely response to the identified needs of children and young people.
2. To act as the lead professional for an allocated case load of children and families.
3. Under the direction of a Practice Supervisor/ / Team Manager promote and use a common assessment to identify the needs children, young people and their family and lead the development of an effective multi-agency support plan.
4. To be responsible for a high standard of case recording that is up to date; including use of a common database.
5. To participate in and deliver training and initiatives in a specialist/champion area, ensuring both yourself and the team’s knowledge is kept up to date.
6. Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in assessments and support plans.
7. To act as a Designated Safeguarding Professional (DSP) within the Family Support Service. Developing effective multi-agency partnership working with key agencies to support children and families with identified additional needs make positive changes.
8. To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.
9. To provide a consistently high standard of practice and customer care
10. To manage and prioritise a complex caseload, ensuring appropriate escalation to line manager where necessary.
11. To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi agency Integrated Support Plan where appropriate.
12. To attend case conference meetings sharing information and with safeguarding colleagues and partners
13. To oversee the GR3 in relation to single agency support in line with the Think family Outcomes plan.
14. To complete assessments and reports to recognised / accepted professional standards and timescales.
15. To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.
16. To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review / development meeting as required.
17. Promote and use evidence based practice when working with children and families, for example family learning tools, graded care profile and other assessment tools, parenting programmes etc.
18. To deliver a duty service for the hub on a regular basis as directed by Team manager
19. To work outside normal office hours when required.
20. To promote equality of opportunity, diversity and inclusion in the service area.

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