Courtesy Coach Driver

Responsibilities

• Work closely with all staff to ensure customers receive and return their vehicles in a timely manner.
• Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas.
• Ensure all administration is completed accurately according to operating procedures.
• Process all workshop vehicles according to operating procedures.

Qualifications

• Your previous experience should demonstrate your passion for good customer service and a level-headed approach to dealing with the daily challenges of a busy customer environment.
• A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
• Excellent communication and face-to-face interpersonal skills.
• Ability to work as part of a team in a fast-paced environment.
• Flexibility in your working hours, including availability during the day, evenings and weekends – our locations can offer a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided).

Benefits

• Uniform
• Pension
• Holidays
• Competitive Basic Salary
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service.
• Pension and a life insurance scheme.
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications).
• Discounted car hire rates across our network.
• 20% discount on EE mobile phone contracts.
• Discounted hotel rates through the Accor Group after 12 months service.
• Cycle2Work.
• Free annual eye tests.
• Confidential legal and support service through BUPA.
• Career progression and development.
• Forms part of current non-contractual benefit offering.

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