Job Details
Salary £13.52 per hour, increasing to £14.21 after training, plus discretionary bonus up to £2,000 per year proration.
Location: West Croydon
Job Type: Part‑time – 15 contracted hours.
Contractual hours 15. Basis: Part time. Region: CR0 2TA. Job reference: REQ2156. Date posted: 28/05/2026.
Job Description
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?
At H&T, you’ll join a team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
As a Store Colleague you’ll be the face of our leading business, providing a warm welcome and expert support to every customer.
You don’t need past experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed sales targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus but not required.
What We Offer
We provide a comprehensive benefits package and clear pathways for career progression.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to our customers and local communities.
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