Availability Window
Days From time To time Sun 09:00:00 19:00:00 Mon 09:00:00 19:00:00 Tue 13:00:00 18:00:00 Wed 18:00:00 22:00:00 Sat 14:00:00 19:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Delivering your part of our customer shopping trip by:
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
Additional responsibilities & qualifications:
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say “Thank you”.
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Diversity & inclusion
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself at work. We are a place where Everyone’s Welcome.
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