Qualifications
- Strong organizational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
- Opera PMS experience is a plus.
Benefits
- Salary: £23,046.40 (Part Time).
- Holiday: enhanced after 5 years of service.
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee, friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts at Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About the Hotel
Novotel London West is the perfect base for business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours, our hotel has state‑of‑the‑art gym facilities and 40 flexible conference and meeting rooms.
Responsibilities
Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests and ensuring every guest receives excellent service.
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