Client Success & Operations Specialist

The Collect Group is seeking a full-time, permanent Customer Service Adviser based in Newcastle upon Tyne. The role involves answering client queries, using bespoke software, onboarding new clients, and maintaining excellent client communication.

Applicants must possess excellent organizational skills, a polite telephone manner, and the ability to handle complaints confidently. The salary for this position is £20,000 per year, along with performance-based measurements on quality and quantity of output.

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