Job Overview
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Availability & Pay
Availability Window: Thu 22:00:00-07:00:00, Fri 22:00:00-07:00:00, Sat 22:00:00-07:00:00. Starting pay £13.28 per hour, increasing to £14.55 for stores within the M25. Night premium £2.35 per hour for hours between midnight and 6am. Additional payments may apply based on location. Minimum guaranteed hours: 16 per week, with a minimum of 12 if preferred.
Responsibilities
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Build rapport with customers, ensuring they leave with a great shopping experience.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create team spirit, have fun and celebrate success.
- Be on time, well presented, and ready to be a brand ambassador (Disability confident).
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas as required.
- Apply the training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet needs at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Be knowledgeable about store performance, understand your role and teamwork to drive service, sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality.
- Live the values, make everyone feel welcome and always follow policies.
Equal Opportunities
Disability Confident: Our company is a Disability Confident employer and will offer an interview to any applicant who declares a disability and meets the minimum criteria for the job. We aim to ensure fairness in recruitment.
Benefits
- Holiday: 20 days plus a personal day, increasing to 22 days after 12 months, plus bank holidays.
- Flexible working from day one.
- 10% off and 15% at pay-day weekends – save up to £2,000 a year with your Colleague Clubcard (additional card for family).
- Free wellbeing services and resources.
- Life cover of five times your pay and award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you: discounts, shares, cycle-to-work schemes.
- Uniform provided and policies supporting all life moments.
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