Luggage Porter – 7 month Fixed Term Contract

What’s in it for you as Luggage Porter

• Up to £34,500 including Tronc pro rata
• Cashback healthcare cover scheme
• Employee Assistance Programme access
• Career development with recognised training providers
• Generous friends and family rate across Iconic Luxury Hotels
• 25% discount on all food and beverage across Iconic Luxury Hotels
• Team breakfast available as well as meals on duty
• Employee recognition awards throughout the year
• Wellbeing and engagement calendar of events
• Cycle to work scheme and safe bike store
• Season ticket loan support
• Refer a friend incentive
• Team social events
• Seasonal gifts

About you as Luggage Porter

• Personality, style and charm for that excellent first impression
• Passion for 5 star service
• Rapport building skills to get to know our guests quickly
• Proactive, attentive and willing to help

Key responsibilities of the Luggage Porter

• Ensure guests are welcomed as soon as possible and doors held open
• Assisting with luggage and taking to bedrooms in a timely manner
• Confidently show guests around room functions and amenities for 5 star service
• Ensure guests have had contact made if waiting in lobby area
• Working alongside Concierge with various guest requests
• Ensure all guests receive a dandy farewell when checking out
• Maintain organisation and tidiness in porter’s room for retrieval of guest luggage

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