Data Analyst (Mail)

Join the UK’s premier parcel & post-delivery companyAt Evri Premium, we’re transforming mail and parcel delivery through innovation, scale, and service excellence. As part of our Commercial Mail team, you’ll play a vital role in delivering accurate reporting and insights that power operational performance and customer satisfaction.What You’ll DoAs a Data Analyst (Mail), you will be responsible for producing high-quality reports and data insights that support operational decision-making and client reporting. You’ll work closely with internal teams and customers to ensure accurate forecasting, performance tracking, and service delivery metrics.Key ResponsibilitiesProduce daily reports on collected volumes and service performance metrics Monitor and report on key service level indicators and forecasting accuracy Respond to client and internal queries within agreed service levels (SLA) Compile monthly reports aligned to client specifications and financial data Prepare quarterly reporting packs for client review presentations Develop ad hoc and bespoke reports for stakeholders Perform reconciliation processes to ensure data accuracy and integrity Support operational teams with handover and performance data reporting Provide financial reporting insights based on data analysis Support the Senior Mail Ops Team Leader with service level reportingWhat We Can Offer YouWe’re proud to offer a workplace where everyone can thrive: At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance, and healthcare A supportive and inclusive culture where everyone is valuedWhat We’re Looking For Minimum GCSEs in Maths and English Strong analytical and problem-solving skills Proficiency in Microsoft Excel and Word Excellent communication skills with attention to detail Ability to manage multiple data sets and reporting requirementsDesirable: Knowledge of DSA mail processes Intermediate skill in MS Excel to include VBA / Power Pivot / Power Query SQL Studio Manager to include running scripts and processesWe Are Evri — Where Everyone Is WelcomeAt Evri Premium, we grow when our people do. We’re committed to creating a diverse and inclusive workplace where everyone can bring their authentic selves to work and feel supported to succeed. We’re excited for the future — let’s deliver it together.About UsEvri Premium brings together Evri and DHL eCommerce UK, offering enhanced mail and parcel services including tailored mail solutions, secure delivery networks, and global shipping capabilities. With over 30, couriers, 15,+ locations, and more than 1 billion parcels handled annually, we’re proud to be one of the UK’s leading delivery companies. Our people are at the heart of everything we do, driving innovation and service excellence every day.Our Benefits Free digital GP service for you and your family Retailer discounts Career progression opportunities Bonus schemes (role dependent) 50% discount on sending parcels with Evri Cycle to Work scheme Employee Assistance Programme with free counselling…