Job Description We are looking for a delivery-focused professional who works closely with delivery teams, business units, and clients to achieve high-quality outcomes. The Project Manager will play a key role in driving structured change, embedding new processes, standards, and operating models aligned to business strategy. Key Responsibilities Manage all phases of the project lifecycle from initiation through to closure, ensuring delivery to agreed scope, time, cost, and quality. Facilitate the introduction of end-to-end processes, standards, and policies in line with business strategy and agreed scope. Support the development and implementation of new operating models and appropriate technology solutions. Develop and maintain detailed project plans, milestones, and resource schedules across delivery teams. Proactively identify, manage, and mitigate project risks and issues, maintaining accurate RAID logs and project documentation. Track project costs and support reporting on budget performance, variance, and forecasts. Plan and maintain clear, regular communication with stakeholders, managing expectations and reporting progress. Ensure project outputs meet required quality standards and contribute to continuous improvement within the PMO. Professional and Personal Competencies/Qualifications Proven experience in end-to-end delivery of business projects. Familiarity with structured project management methodologies (e.g. Agile, PRINCE2). Experience using business improvement tools. Strong organisational, communication, and analytical skills. Detail-oriented and delivery-focused approach. Self-starter with the ability to manage multiple priorities. Confident communicator and effective team collaborator. Ability to work under pressure and meet deadlines. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….
