Supplier Manager – Tech & Digital

Supplier Manager – Technology & Digital

Responsible to: Snr Sourcing Manager – Tech & Digital – UK & Europe Department. Procurement location: JD Sports Head Office, Bury, BL9 8RR.

Responsibilities

• Act as a Relationship Manager for BAU, ensuring that supplier management governance frameworks are driven.
• Collaborate with cross‑functional teams including Digital and Technology, Sourcing, Legal and Finance.
• Help segment the Supplier base and implement Governance, including reporting packs, scorecards, SLA monitoring, volume consumption, KPI dashboards, statistics and invoicing issues.
• Organise, lead and deliver monthly service reviews.
• Drive regular engagement with stakeholder groups.
• Manage continual performance improvement.
• Develop skills to mentor and develop the stakeholder community in best practices around supplier management.
• Effectively manage escalations, both externally and internally.
• Act as primary point of contact for key vendors.
• Monitor renewal dates and support the Sourcing team with re‑negotiations.

Qualifications & Experience

• Commercial experience within fast‑paced omni‑channel retail or relevant commodity/services, with the ability to manage high levels of ambiguity or change.
• Confidence in owning problems and issues, proposing solutions, and ensuring deadlines and business goals are achieved.
• Self‑starter with initiative and confidence to deliver value.
• Ability to influence and drive change by engaging with stakeholders and resolving issues and challenges.
• Strong engagement and communication skills, with a track record of successfully delivering process improvements and efficiencies.
• Attention to detail, focus, and confidence in related categories.
• Data‑driven mindset, using analytical skills to develop innovative solutions that address business needs, initiate opportunities, and deliver margin improvement.
• Strong relationship‑building with internal and external stakeholders.
• Strategic thinker, recognising and resolving ambiguous or challenging situations, evaluating alternatives and contingency plans.
• Confidence to challenge the business when needed.

Benefits

Staff discount on JD Group and other brands within the organisation; personal development opportunities to learn and develop at work.

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