Logistics Coordinator – Maternity Cover

Logistics Coordinator

Full‑Time

12‑Month Maternity Cover

Hybrid 2 to 3 office days, Central London

Job Purpose

This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning.

Benefits

• Personal growth, including training and development opportunities
• Health Cash Plan
• Subsidised gym membership
• Discretionary Bonus

Responsibilities

• Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier.
• Liaison with customers, warehouses, and carriers.
• Input of correct information onto internal system, to create forward allocations and warehouse instructions.
• Invoicing customers promptly, with correct VAT calculated.
• Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.).
• Handling enquiries, complaints and other aspects of customer service as required.
• Monthly stock reconciliations and handling follow‑on enquiries from the finance department.
• Handling non‑conformances.
• Occasional on‑site inspection of warehouses.
• Processing charges invoices from warehouses, forwarders, and other suppliers.
• Project work.
• When necessary, due to holiday, medical leave etc., covering for fellow team member s absences.

Qualifications

• Experience in handling key accounts.
• Experience with any ERP system.
• Proficiency in MS Office applications.
• Outstanding business communication skills, both written and verbal.
• Commitment to customer service (both internal and external).
• Have enthusiasm for a fast‑paced, dynamic environment where products and programs are evolving as the business grows.

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