Apprentice Centre Administrator

Apprentice Centre Administrator

Hours: Full-Time, Apprenticeship

Location: Kidderminster

Salary: Apprenticeship Wage £8 ph

We have an exciting opportunity for you to join our team as a Centre Administrator to join their dedicated team of managers and teaching staff with all administrative tasks.

As a Centre Administrator you will provide a first class front line customer service for clients, learners and staff, in a manner conducive to the professional image of the company.

You will be required to work with the centre manager to support the centre with file audits, keeping the e-compliance system updated and accurate, whilst liaising with external partners, parents, carers and learners.

Key Responsibilities:

• Meet & greet visitors in a friendly and professional manner.
• Answer all incoming telephone calls in a professional manner, direct calls to the correct destination, take messages when appropriate.
• Prepare learner start dates and accompanying learner start letters.
• Ensuring all new starts are inputted into system.
• Ensuring session registers are ready on a daily basis for each tutor.
• Ensure all audits are carried out on learners files.
• Preparation of induction packs for Study Programme.
• Undertake general copying, typing and filing duties.

Requirements:

• A Minimum of 18 months experience in administration or have been in a similar role.
• Minimum level 2 literacy, numeracy & ICT.
• Minimum Level 3 in Business Administration or 5 years administration experience.
• Excellent organisational skills.

Employee Benefits:

• 25 days holiday entitlement increasing to 30 with length of service.
• Day off for your birthday.
• Optional early finish on a Friday.
• Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year.
• Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16.
• Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ.
• Cycle to Work Scheme.
• Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback.

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