Retail Branch & Transfer Manager

Job: Retail Branch & Transfer Manager

Salary: £28,200 per year (OTE £35,220)

Bonus: Fantastic monthly bonus and annual bonus based on company performance

Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

Retail Branch & Transfer Manager role requiring a high level of customer service, sales and operational oversight.

Responsibilities

• Buy cars and ensure the efficient running of their branches. Serve as the main point of contact for customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Perform appraisals on cars, negotiate prices, close deals, and deliver exceptional customer service.
• Liaise with the back office and work colleagues.
• Assist the transport department as required when not buying cars.

Requirements

• A current full UK manual driving licence
• Experience of working in a target‑driven environment
• Customer‑focused with excellent communication skills and telephone manner
• Ability to work well under pressure and independently (lone working)
• Ability to organise and prioritise own workload
• Ability to build lasting relationships with clients/customers
• Excellent administration and IT skills

Extra Benefits

• Discounted gym membership
• Team social events budget available to all
• Monthly & annual bonuses, incentives & rewards
• Accrue extra holidays for length of service
• Healthcare cash plan
• Pension scheme
• Structured progression programmes & pay increases

The position would best suit an experienced customer‑facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market‑leading brand.

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