Job Title: Business Support Officer
Location: Ilford
Contract: Temporary
- Hybrid working ( 3 days office based / 2 working from home)
- Monday to Friday 9am to 5pm (1 hour lunch)
Rate: 15.68 hour PAYE (BSO)/ 17.33 Technical Support officer
We have 2 new roles available
One is a Business Support Officer in children’s services
Role consists of managing the fostering and adoption panel. This panel is in situ for the approval process of prospective foster carers, connected carers and special guardianship carers.
The administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), updating Fostering Network.
Each panel consists of 52 steps, some of which are small and simple tasks (but will be explained in more detail).
The panel meets fortnightly, so you may take the minutes for one panel and start on the next; you are always working on two panels at any given time.
The individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager.
Technical Support Officer Safeguarding Team
Minuting Child Protection Conferences. Setting up the conferences, emailing, collating reports from professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and social workers. Answering calls and general admin tasks.
What You’ll Do
- Provide high‑quality administrative support to Directors and senior officers.
- Manage calendars, organise meetings, and ensure effective communication.
- Handle a variety of tasks with flexibility and a positive attitude.
- Maintain confidentiality while dealing with sensitive information.
- Contribute to a collaborative and efficient work environment.
- Minute taking at meetings and conferences.
Key Responsibilities
- Act as the first point of contact for service users and external agencies.
- Assist with financial administration, including payments and budget monitoring.
- Maintain accurate records using databases and spreadsheets.
- Organise internal and external events, ensuring everything runs smoothly.
- Participate in team meetings and support colleagues as needed.
What We’re Looking For
- Minimum of 2 years’ administrative experience.
- Safeguarding experience.
- Strong communication skills, both verbal and written.
- Proficiency in MS Office and effective IT skills.
- Excellent customer service abilities and a positive attitude.
- Ability to handle confidential information with discretion.
- Must be a strong minute taker.
If you’re ready to take on this exciting challenge and make a difference, we want to hear from you. Bring your enthusiasm and expertise to our client’s team.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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