Information Technology Consultant

IT Field Technician – Field based role Liverpool

Computeam is a fast‑growing education technology provider, delivering managed IT services to 500+ schools and multi‑academy trusts across the UK. Our mission is to improve education outcomes through technology.

Role fundamentals – What you’ll do

• Regular scheduled visits to client sites.
• Monitor service board and progress accordingly.
• Reactive site visits when necessary to help resolve issues.
• Maintain clear communication to the team and clients.
• Assisting account managers by responding to queries regarding sites.
• Keep internal documentation up to date to assist team learning.

What you’ll need to succeed

• Demonstrable experience in a relevant field.
• Certification: Relevant certification in Networking (e.g. CCNA) and/or Microsoft.
• Hands‑on working knowledge of firewalls and HP Aruba switches.
• Current network troubleshooting skills, including working knowledge of LAN & WAN technologies.
• Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.
• Some VMware and Microsoft Hyper‑V clustering experience would be beneficial.
• Some experience in recent Microsoft Server builds.

Our values

• Passion – truly engage with our aim and use that to provide the best service you can in your role
• Purpose – make your actions purposeful and positive
• People – collaborate with the team to support and develop on a peer to peer basis
• Proud – demonstrate pride in the role you are doing and how this will impact better outcomes in education

Just some of our Company Benefits include

• Employer Pension Contributions
• Employee Assistance Plan
• Laptop and Mobile Phone
• Holiday entitlement starting at 22 days increasing with length of service
• Additional Birthday leave and Holiday buy and sell
• Volunteer leave
• Company Carbon footprint offset with Ecologi
• Cycle to work scheme
• Salary sacrifice EV car scheme
• Funded professional training and access to our inhouse training platform

What are the hours and working patterns?

• 40 hours a week between 8am – 5.30pm
• Monday – Friday
• Predominantly school site visits, some work from home, visits to the regional Head Office

Computeam Pay Scale

Grade 3: IT Field Engineer – Desk & Field Based, 2nd Line £26,436 – £32,800 per annum (full time)

Mileage expenses reimbursement (own car essential and full driving licence)

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