Retail Store Management – Birmingham Area

Position Overview

Are you a proven leader with a strong drive to succeed? Do you work well in a process‑driven environment where organization and efficiency are critical? Are you an expert multitasker who thrives in a high‑energy setting? If so, this Operations Service Manager role at Burlington may be the right opportunity for you.

Responsibilities

• Lead the Customer Service and Cashier teams, driving compliance with company policies, safeguarding funds and property, and ensuring smooth customer flow at the registers.
• Oversee the overall execution of operations and Receiving SOPS, including transfers, debits, damages, and chargebacks.
• Collaborate with the Receiving Supervisor to maintain inventory accuracy.
• Act as Manager on Duty (MOD), setting a leadership example for customers and associates.
• Support the Store Manager in staffing, sourcing, interviewing, training, and succession planning.
• Assist with other store operations areas as needed and communicate effectively with District and Regional Management.

Qualifications

• 3+ years of Retail Management or Store Operations experience at an off‑price, big‑box, specialty, or medium‑to‑large multi‑unit retail organization.
• Flexible schedule; available for early mornings, nights, weekends, and holidays.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience using scheduling and reporting computer software.
• Travel may be required from time to time.

Benefits

• Competitive wage: $21.05 – $28.05 per hour.
• Medical, dental, and vision coverage; life and disability insurance.
• Up to 12 days of paid time off annually for full‑time associates.
• Up to 8 paid holidays and paid sick time in accordance with applicable law.
• 401(k) plan.
• Associate discount and training/development opportunities.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions are based on a variety of factors including qualifications, education, job‑related skills, relevant experience, and geographic location.

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